Drive-Thru on Demand Mobile and Webapp Data and Privacy Policy

Drive Thru on Demand is committed to protecting your privacy and the security of information you provide in relation to third parties.

1. Scope of this Policy

This policy (together with our End User License Agreement (EULA) and our Terms of Use) applies to your use of:

the Drive Thru on Demand mobile application software hosted by Apple Inc. at http://www.apple.com/itunes/ (the “Appstore Provider”) and the Drive Thru on Demand web application software hosted by us at https:www.drivethruondemand.com (together, the “App”) once you have downloaded a copy of the App onto your mobile telephone or handheld device (“Device”); and

any of the services accessible through the App (“Services”).

This policy sets out the basis on which any personal data we collect from you, or that you submit or transmit using the Services, will be processed, and your and our responsibilities in relation to such data.

For the purpose of the Data Protection Act 1998, Drive Thru on Demand is registered as a data controller with the Information Commissioner’s Office under number A1022518.

2. Data

a.         Information you give us (Submitted Information)

When you register we will ask you for your title, name, email address, a self-generated PIN, and the country where you are located. Once registered you may give us further information by filling in forms on the App related to your professional background and business, and more detailed personal and contact details (all of which is voluntary), or by corresponding with us (for example, by e-mail or chat). You may provide information if you report a problem.

When you purchase the App, or if you make an in-App purchase, we will ask for your payment instrument number (e.g. credit card or PayPal), your name and billing address, and the security code associated with your payment instrument (e.g. the CSV or CVV).

You consent to the processing of the above information by us and our agents in order to facilitate your use of the App and the Services, as contemplated by our Terms or Use.

When using the Services you may choose to submit, transmit, access and/or download onto your Device information about third parties, and in particular health related information about patients. It is your responsibility to comply with all applicable laws and regulations when communicating, uploading, accessing and/or downloading such data. For health related information, you must remove all personally identifying details before communicating or uploading such information. If you fail to do so, you must obtain all required consents from third parties under applicable privacy and data protection law before submitting or transmitting it using the Services. Drive Thru on Demand is not responsible for compliance with any laws or regulations applying to you or your business, profession or industry unless these are also generally applicable to information technology service providers.

b.         Information we collect about you and your Device

Each time you use the App we may automatically collect the following information:

(i)        technical information, including the type of mobile device you use, a unique          device identifier (for example, your Device’s IMEI number, the MAC address of    the Device’s wireless network interface, or the mobile phone number used by the Device), mobile network information, your mobile operating system, the type of      mobile browser you use and time zone setting (Device Information);

(ii)       information stored on your Device such as contact information or digital content, but only where manually selected by you (Content Information); and/or

(iii)      details of your use of the App including but not limited to traffic data, location      data, weblogs and other communication data, whether this is required for our own billing purposes or otherwise and the resources that you access (Log Information).

We may also use GPS technology to determine your current location (Location Information). Some of our location-enabled Services require your personal data for the feature to work. If you wish to use the particular feature, you will be asked to consent to your data being used for this purpose. You can withdraw your consent at any time by unselecting the tick-box in your privacy settings.

d.         Information we receive from other sources (Third Party Information)

We work with business partners, sub-contractors in technical, payment and delivery services, analytics providers, search information providers and credit reference agencies and may receive information about you from them. 
If you contact us, we may keep a record of that correspondence.

e.         Unique application numbers

When you install or uninstall an App containing a unique application number or when the App searches for automatic updates, that number and information about your installation (e.g. the type of operating system) may be sent to us.

3. Cookies

We use cookies to distinguish you from other users of the App. This helps us to provide you with a good experience and also allows us to improve the Services. For detailed information on the cookies we use and the purposes for which we use them, see our cookie policy at https://uniquedoc.com/cookies-policy.html

4. Uses Made of the Information

We use information held about you in the following ways:

(i)        Submitted Information: to operate, improve and personalize the App and the         Services, to notify you about changes, and to carry out obligations arising from      any contracts between you and Uniquedoc (including the processing of payments by a third-party provider of payment processing services).

(ii)       Device information: to ensure that content is presented in the most effective          manner for you and your Device.

(iii)      Content Information: to enable you to participate in interactive features of the       App and the Services, when you choose to do so.

(iv)      Log information: to provide you with information, products or services (including             content and advertising tailored to your interests), where you have consented to be    contacted for such purposes.

(v)       Location information: for emergency location services. With your consent we can             use your Device’s location positioning technologies to connect users in         emergencies.

(vi)      Third Party Information: to carry out obligations arising from any contracts           between you and the Appstore Provider (including the processing of payments by      a third-party provider of payment processing services).

(vii)     Unique application numbers: to maintain, protect and improve the App and the      Services.

We may associate any category of information with any other category of information and will treat the combined information as personal data in accordance with this policy for as long as it is combined.

We do not disclose information about identifiable individuals to third party advertisers but we may provide them with anonymous aggregate information about our users (for example, we may inform them that 500 men aged under 30 have clicked on their advertisement on any given day). We may also use such aggregate information to help advertisers reach the kind of audience they want to target (for example, women in SW1). We may make use of the personal data we have collected from you to enable us to comply with our advertisers’ wishes by displaying their advertisement to that target audience.

5. Disclosure of Your Information

We may disclose some or all of the data we collect from you when you download or use the App to the following third parties:

(i)        Your payment instrument number (e.g. credit card or PayPal), name and billing     address; the security code associated with your payment instrument (e.g. the CSV     or CVV):

(ii)       In the event that we sell or buy any business or assets, in which case we may         disclose your personal data to the prospective seller or buyer of such business or     assets.

(ii)       If Drive Thru on Demand, or substantially all of its assets, is acquired by a third    party, in which case personal data held by it about its customers will be one of the          transferred assets.

(iii)      If we are under a duty to disclose or share your personal data in order to comply    with any legal or regulatory obligation or request.

(iv)      In order to: enforce or apply our Terms of Use, or to investigate potential   breaches; or protect the rights, property or safety of Uniquedoc, our customers or others (this includes exchanging information with other companies and      organizations for the purposes of fraud protection and credit risk reduction).

6. Where We Store Your Personal Data

The data we collect from you will be stored within the United States and will not be transferred outside the United States.

All information you provide to us is stored on our secure, password and firewall-protected, encrypted servers. You are responsible for keeping your password and PIN (which you use to access the App) confidential.  We ask you not to share a password or PIN with anyone.

Unfortunately, the transmission of information via the internet can never be completely secure. Although we will do our best to protect personal data that you submit or transmit, we cannot guarantee the security of data submitted or transmitted using the Services; any submission or transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorized access. 

We may collect and store personal data on your Device for performance optimization purposes using application data caches in encrypted data containers and temporary browser web storage and other technology.

7. Your Rights

You have the right to ask us not to process your personal data for marketing purposes.  We will usually inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes.  You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data. 

The App may from time to time contain links to and from the websites of our partner networks, advertisers and affiliates (including, but not limited to, websites on which the App or the Services are advertised). If you follow a link to any of these websites, please note that these websites and any services that may be accessible through them have their own privacy policies and that we do not accept any responsibility or liability for these policies or for any personal data that may be collected through these websites or services, such as contact and location data. Please check these policies before you submit any personal data to these websites or use these services.

8. Changes to Privacy Policy

Any changes we may make to this policy in the future will be posted on this page and, where appropriate, notified to you by e-mail or when you next start the App. The new terms may be displayed on-screen and you may be required to read and accept them to continue your use of the App or the Services.

9. Contact

Questions, comments and requests regarding this privacy policy are welcomed and should be addressed to Drive Thru on Demand, via e-mail at DTOD@drivethruondemand.com.